Frequently Asked Questions

Tell me about your Move In/Out Cleaning?

Our Move In/Out cleaning is designed to prepare an apartment or house for a new tenant; there's typically more room to be vacuumed, more baseboards to be detail cleaned, more cabinet and drawer space to be cleaned, light fixtures, etc.

How long does each cleaning take?

Typically it comes out to about 1 hour per bedroom for a team of 2. In the case of extremely messy homes, we recommend using the move in/out option.

Do I have to be there when the cleaners arrive?

No, you can leave a key for us to get in and we'll handle it from there. Some of our clients leave their key under a mat, in the mailbox, at a front-desk, or somewhere else out of sight.

Who's responsible for the supplies?

We bring all of the necessary supplies, including a vacuum and paper towels. If you have a prefered product to use (e.g. for wood floors) just let us know.

Can you clean if I'm not home?

Yes we can, just let us know how to get in.

Questions?

Have questions? We're here to help. Please get in touch: our email silvinycleaning@hotmail.com, phone (781)520-9322